Telelanguage Review

Working on our TeleLanguage review, we have discovered an interesting company that has been recommended by our website visitors. What makes this particular linguistic service unique is the focus on interpretation services that include telephonic, video, Zoom, and even on-site interpreting assistance. In addition, they also provide professional document translation services and support a plethora of various industries. The website provides good structure and navigation, which makes it easy to choose exactly what you require. They offer over 350 different languages, supporting various translation mediums. As our review experts aim to determine the final quality, we have placed two actual orders: a document translation request and a remote interpreting session for a typical team-building conference.

Turning to TeleLanguage reviews that are available online, one can see them somewhere in the middle since interpreting services differ from case to case. It will always depend on what language pair one may choose or the complexity of the linguistic requests. Our TeleLanguage review order for interpreting has been handled correctly, yet the situation with document translation has been far from good. This business has been around for thirty years offering interpreting but their document help may seem like an additional service. Our experts had an impression that they hire their employees from all over the world without verification of their skills as our document represented group work. Contacting TeleLanguage support has been a challenging experience since it took them over four hours to understand the problem with our document translation. Still, this company grants several unique services that are worth mentioning.

Pricing

Regarding available translation services, your price will depend on language pair, urgency, and several factors like complexity, formatting, or style. Unfortunately, TeleLanguage does not list any prices or price calculators online to determine your possible costs. According to what they state in relevant blog section, phone interpreting starts at $0.55 per minute. As a U.S. company, it sounds like a good price, yet working with Arabic translation services might cost more since several additional explanations and writing tasks will be required.

Approaching this company for document translation is quite pricey, starting at $25 for a document page. Even if one looks up patent translation companies, it might appear cheaper than working with Tele Language. This linguistic business claims that they can offer custom prices, yet it doesn’t always work as intended because their delivery times and accuracy are not something that makes them a safe choice. TeleLanguage might be good at this price point when you need online interpreting, yet for all other requests, it is better to look elsewhere.

Speed

This is where this language service falls short because they are ignoring basic human translation per se and implement translation memory with machine translation as their core approach. What makes matters even worse is that they fail to deliver translation requests timely. As we placed our order, it has been delivered five hours later. The paper we had as a result required additional editing and contained numerous formatting issues. Our experts had an impression that more than one person has been involved in the translation process.

TeleLanguage is it reliable? The problem with this service is their attitude to translation that is supposed to be fast, yet appears slow even without a human translation method. Their experts are often out of reach, which also slows things down. Unlike their general interpreting assistance, which has been almost good, things are not so bright when it involves document translation. It can be explained by a way how interpreting takes a totally different approach and requires only as much time as some conference or a video file will take.

Accuracy

Our experts have placed a basic Chinese document translation request and a team-building interpreting video conference that involved Portuguese and Spanish. We compared our final results to the best Chinese translation services to see what possible benchmarks must be evaluated. Our translators have also checked factors like format, grammar accuracy, and stylistic changes. The main problems that we have encountered included a lack of spelling accuracy and total ignorance of the original document format. This issue has also been described in various Tele Language reviews that we could spot online. This service does not offer things like free revisions or refunds, which is why settling of possible issues takes much longer than with similar companies in such circumstances. It must be noted that TeleLanguage positions itself as an interpretation business, which is why our experts focused on this aspect as well.

As for interpreting services, our specialists did not encounter any major problems as their work was accurate. Certain minor issues have been there, yet TeleLanguage.com website offers a whitepaper file that can be downloaded, which helps to eliminate the most common preparation mistakes. It’s one of the best aspects that makes them stand out from similar offerings.

TeleLanguage Reviews Customer Satisfaction

The online presence of this company is somewhere in the middle as their clients include various global services that offer online education, remote video lessons, and business entrepreneurs who work with leadership or management programs. Therefore, many online reviews speak for individual cases where conditions have been discussed based on preliminary objectives. For this review, we took a different approach and studied the accuracy of not only their interpreting quality but also the way how well they can translate documents. It becomes evident that a method of automatic language processing does not result in good quality and timely delivery. It shows that people behind this business see translation as a supplementary section of their services.

Various online reviews claim that they have been surprised by higher than average prices and lack of accuracy regarding customer support. While they have an extensive blog with helpful articles and recommendations, things are not that good in practice. As we composed our review of TeleLanguage, we have also been surprised by the lack of a clear pricing scheme or anything that would help us understand how much to pay once all work is complete.

Certified Translation Services

Unfortunately, our experts could not receive information regarding certification of available linguists. We’ve been told that they can handle required legal texts if such a necessity occurs but failed to provide any proof. Several online reviews state that the employees of this company are hired without any verification and often represent mediocre skills. As a company, TeleLanguage is not bad per se because they work hard to offer a unique approach to interpreting but quality of their specialists and their skills do not meet linguistic benchmarks. The presence of certificates or information about available translators would help change things in a positive way.

TeleLanguage Review Cons and Pros

Our experts can only give this service 3.5 stars out of 5 because there are both positive and negative aspects that must be considered. Most notably, their document translation assistance does not meet basic requirements and there are various grammar issues.

Summing our review up, we have:

• Pros

The positive sides of TeleLanguage include its website, an abundance of payment methods, and decent interpreting services. Another positive aspect includes an extensive blog that contains helpful information about preparation of a video conference and dealing with specific languages that are not so common. If you want to receive affordable interpreting services, consider this offering but all other document translation help should be avoided.

• Cons

Since the Telelanguage review that we did also included document translation help, it became evident that this service uses machine translation and has serious delivery problems. What makes things even worse is a lack of any pricing scheme for written translation and poor customer support. Our experts could not discover relevant language certificates, which brings up certain reliability concerns. Concerning accuracy, there are issues with formatting and keeping an original format.