We have received numerous requests for the Altalang review. To ensure a comprehensive evaluation, we embarked on extensive research covering all aspects of this company. Altalang, established in 1980, surprised us with its long-standing presence in the industry. Despite its age, the company had managed to remain under the radar, as we hadn't come across much information about it prior to commencing our testing process. It is noteworthy that Altalang holds the ISO 9001:2015 certification and operates as an employee-owned firm with 66 full-time employees, while the rest work remotely. But before diving into the details, let's take a look at what customers are saying about ALTA based on online reviews.

Online Reviews

Surprisingly, we encountered a scarcity of online Altalang reviews, considering its extensive history of operations, and the few reviews we did find raised suspicions. Many of the positive comments were written in a generic advertising style, lacking a genuine tone. They were grammatically flawless, overwhelmingly praising the company and making promises to utilize its services again. These findings left our Expert Review Team slightly concerned but determined to proceed with their own order, specifically requesting the business translation, in order to gauge the actual results they would receive.

Altalang Review of Services Offered

Altalang stands out with its extensive range of services tailored to meet diverse translation needs. Let's explore the variety of offerings provided by this company, starting with their certified translation service. This specialized company ensures that documents, certificates, and other files receive an official stamp of authenticity, making them valid and acceptable to authorities. Additionally, Altalang provides standard document translation services catering to various industries such as business, legal, technical, literary, and sales sectors. This expertise allows them to deliver accurate translations that align with industry-specific terminology and requirements.

For web designers and developers, Altalang offers software localization services. This agency enables the seamless translation of websites, ensuring that your online presence is accessible and engaging to a global audience. Moreover, they extend their services to include video translation, allowing clients to request subtitles or voice-overs for their multimedia content. To facilitate effective communication, Altalang offers interpretation services, both online and in-person. Whether you need assistance with phone conversations, Skype meetings, or conferences, their extensive network of approximately 4000 specialized interpreters ensures prompt and reliable language support.

Moreover, Altalang.com goes beyond translation and interpretation by providing testing and training services for business owners. They assist in sourcing professional employees and also offer skill assessments to gauge the proficiency level of potential candidates, with coverage spanning over 100 languages, including the best Arabic translation services. Altalang vast linguistic resources demonstrate the scale and reach of its operations. Given the impressive range of services offered by Altalang, we were intrigued to test their quality.

Altalang.com Review of Prices and Add-ons

One significant drawback we encountered during our review of AltaLang is the absence of readily available prices on their website. Visitors are left to speculate about the potential costs of their projects, as they must submit all relevant information and wait for an estimate. This raises concerns about the universality of the quoted price and the need to share confidential files before confirming one's decision to hire Altalang language solutions. Our experience aligns with the common observation that unpublished prices tend to be higher than average. In our case, we were charged $0.15 per word, even though our project was not particularly complex. Consequently, Altlang proves to be expensive, making it less accessible to everyone. Additionally, Altalang offers add-ons such as turnkey file layout and formatting through programs like Illustrator, Photoshop, and InDesign, along with other media translations services. However, it is essential to inquire about the associated costs, as these services are not included in the base price.

Quality of Services

Emphasizing the importance of quality in our Altalang services review, we focused on this aspect from the outset. Unfortunately, our document arrived later than expected, which was disappointing. Punctuality is a critical criterion for any respectable agency, especially considering the substantial fees charged for professional services. When we sought an explanation, we were informed that the translator had encountered an emergency but assured us that the delay would not be significant. Given previous encounters with similar excuses, we approached this claim with skepticism. However, we patiently waited, and after nearly a full day, the document was finally submitted. We promptly forwarded it to our experts for analysis, and their report was as follows.

Many readers wonder Altalang is it reliable? It’s hard to say. The quality of the text was satisfactory overall, with the preservation of style and minimal grammar errors. However, there were several instances where specialized business terminology was inaccurately rendered, resulting in a loss of meaning in certain sentences. This is a significant issue that should not have arisen, particularly considering the high cost of our order. When we lodged a complaint and requested a revision, the tone of the operators' responses bordered on rudeness, further tarnishing our impression of Altalang. Nevertheless, they agreed to pass on our concerns, and our order was subsequently assigned to another interpreter. Once again, the revised file was not delivered within the specified deadline. We received the corrected version ten hours later than expected. While the issues had been rectified, and the text was nearly flawless this time, our overall satisfaction with the service received was understandably diminished.

Pros & Cons

When it comes to hiring any translation service, it's important to ensure that you're getting the best value for your money. Below, we present the pros and cons of Altalang translation services.

Pros:

• Wide range of services: Altalang offers a comprehensive range of services, including interpretation, translation, localization, and voice-overs, catering to various language needs.
• Acceptable translation quality: Overall, the translation quality provided was deemed acceptable. While the first file had some flaws, it was still usable, and the second version demonstrated great quality. Additionally, based on the review of Altalang medical interpreters, the employees are sufficiently qualified.
• Impressive track record: With 43 years of experience, Altalang localization service has successfully completed a significant number of orders, establishing a strong background in the industry.

Cons:

• Expensive: One notable drawback is that the pricing of Altalang language services tends to be higher than the average market rate.
• Slow delivery: In some instances, Altalang failed to meet deadlines, indicating a concerning pattern of late deliveries.
• Dubious customer support: Customer interactions with Altalang operators have sometimes been less than satisfactory, particularly when requests for revisions were made.

Summary of Our Review

After conducting a comprehensive review, which included personally testing Altalang language translations, it is evident that the translators employed by this company possess a reasonable level of experience. However, there is a need for editors or proofreaders to address mistakes, including serious ones. Furthermore, operators would benefit from additional training to enhance their professionalism, especially in stressful situations. The consistent late delivery of services is a significant concern that requires attention from the management.

The company demonstrates a moderate level of professionalism in terms of quality, but issues related to meeting deadlines and ensuring thorough proofreading are notable shortcomings. If you need the best website localization services, look further. While the company claims to operate based on core values such as integrity, innovation, expertise, and exceptional service, our experience does not fully align with these values. As a result, there are several areas of improvement that Altalang translations should address. Explore other online translation services, such as the best Polish translation services, to find a company that better meets your needs. While Altalang is a decent option, considering the aforementioned issues, we cannot label it as the best choice in the market.