InWhatLanguage.com Services Overview

InWhatLanguage is a large agency with a vast array of services, providing translations, transcription services of video/audio files, interpretation, media captioning, voice-overs, desktop publishing, etc. It serves virtually every sector – e-learning, tech, legal, industrial/manufacturing, finances, gaming/entertainment, travel, medical translation service, and more.

In addition, the company is involved in providing free and highly discounted services to vulnerable populations around the world – immigrants, refugees, and communities that have been impacted by natural disasters.

Our team has taken into account all of the information on the company website, the feedback and reviews of customers in our five categories of evaluation, and our own experience with a translation order we placed. Once completed, the agency earned InWhatLanguage review our 4th place on our list of the best translation websites.

Pricing

Pricing varies, based on the language combination, for example Italian to English translation services and Portuguese to English translations will be cheaper than Chinese. Subject matter, and order volume of repeat clients also influence the price . In general, translation fees per word begin at $0.11, and there is a $100 minimum order. If a client has an order that is less than $100, the agency has a “sister” company that will take those on. Our rating based on customer comments and our own experience is a “4.” It is higher than some and certainly lower than many others are.

Speed

We have given inwhatlanguage.com a rating of “6” on speed. The agency has three option levels for translation and urges clients to discuss these options with a representative before selecting one. Two options involve a combination of machine and human translation, but one adds a reviewer to the mix. The third option is for a translation review of already translated content. Despite the use of machine translation, the company is still rather slow in completing projects, according to customer feedback. Our order for a couple of blog posts was completed after a few days, but they were simple and easily done.

Accuracy

This is an area in which In What Language Translation received high marks from customers and from us as well. The agency use of machine translation provides an initial product, but then the use of a human to review and edit is obviously a good combination and provides the polish and final corrections that machine translation usually requires. We have provided a rating of “2” in the category of accuracy.

Customer Satisfaction

This category is the result of a more general and overall rating by customers. Moreover, the comments and reviews we studied have resulted in a rating of “4,” definitely above average. Customers spoke of responsiveness of the personnel and, again, the accuracy of products they received. Their overall experiences have been good, meriting the earned rating.

Certified Translation Services

In What Language does not speak to certifications on its websites. According to customers, they can get notarization of documents, such as birth certificates, marriage licenses, etc. through the sister site and can get certification statements from translators about accuracy. This is common for all agencies, however, and given that there are no statements regarding ISO standards or other association memberships, we have assigned a rating of “6.”

Conclusion

In what Language has earned a 4th place position in our top 10 ranking, primarily because of its accuracy and pricing. While speed is not a strength, customers do appreciate the fact that the company focuses on high quality. The other important factor is that this agency offers professional translation services online in virtually every sector and is committed to a program of social responsibility in aiding those who are in need but unable to pay.