EspressoTranslations Review

Writing our EspressoTranslations review, we came across this British company thanks to our website visitors that have asked us to review this service to determine its quality. It is located in London, UK but also mentions American locations with no clear explanation concerning their original background. They position themselves as the global translation agency by offering certified language services, document translation services, technical linguistic assistance, and localization. They claim to have native translators and support over 150 languages. As always, we have taken a verified approach of turning to our order and read online reviews since it is the best way to have a well-weighted impression of quality and accuracy.

Regarding their online presence at TrustPilot, testimonials are mostly positive, although there are only 31 Espresso Translations reviews available, which is a bit surprising for the linguistic business that has been around since 2011. They also talk about timely delivery, which has not been the case as our document has been delivered five hours later and required additional revisions, which did not help much as it has not been free. Some other professional reviews online mention this problem along with their lack of a clear pricing scheme. As for their positive sides, they preserve your document’s style and offer numerous translation services and language pairs that are not so common.

Pricing

Here is where things get a bit odd because the company offers you to get a quote for their services but does not say anything about their pricing range or anything related to how high their assistance may cost. Based on our EspressoTranslations review order and other online reviews, it is one of those higher-priced translation services that far not every person can afford, especially if it stands for localization or voice-over services. Their prices range from 0.5 to 0.25 pence per word, according to what Espresso Translations website claims. Our order for this Espresso Translations review turned out much more expensive than expected. It has been explained by the Japanese translation services that have been requested. Asking for proofreading help with our translated document has turned to another payment, which is not right as our experts have already paid EspressoTranslations for formatting with all verification work included.

Speed

It is another negative aspect about this translation business, which is mentioned in many EspressoTranslations reviews that can be encountered online. They claim to have one-hour quotes, which is not true because even the simplest language pairs or tasks take them much longer. We have been offered no apology for the late delivery, which was a reason why have requested a refund. It has been ignored and a few days later we have been told that there will be a special discount for our next order. Choosing technical translation services, we were informed that timely delivery may require additional payments. It seems that people behind Espresso Translations have to focus on the accuracy of their deadlines because the speed should not be at the expense of missed deadlines.

Accuracy

Based on our order, Espresso Translations offer good quality linguistic assistance and there are no major grammatical mistakes. It will also depend on document type and language pairs as it is one thing to deal with best Italian translation services as requirements will differ when one must approach localisation or specific content that requires the presence of cultural considerations. A surprisingly good factor about EspressoTranslations is their attention to style. Our document has been formatted correctly. There were minor revisions like paragraph length and footnotes that had to be shortened. Our assigned editor has fixed these issues as it has resulted in another payment.

Other online reviews claim that this company provides accurate help but often mention delivery problems. While this aspect can be negotiated when additional proofreading or editing is necessary, it cannot be tolerated with a translation of documents like business contracts, travel certificates, or rental agreements.

Exploring Espresso Translations is it reliable matter, they are far from being reliable because it’s impossible to tell your price right from the start and specified deadlines are not always met. They may provide you with great translation work but it will always come with a high price tag and numerous surprises that won’t be all about discounts or customer bonuses.

EspressoTranslations Review Customer Satisfaction

Based on our review and online testimonials available, this company has a good reputation. What makes them stand out is their wide range of services. Regarding negatives, they do not reveal their pricing scheme and even the company’s customer support service claims that they do not know basic prices. We have encountered this problem with our review of EspressoTranslations because our final price appeared much higher than was anticipated. The reason for that was the Japanese language and several cultural aspects that a translator had to consult, turning to additional resources.

Reading through online testimonials at TrustPilot, they are from their happy customers, which is a bit suspicious since they do not tell about what impresses them other than stating about satisfactory results. Espresso Translations is one of those examples where your success will depend on language pair, task complexity, available quotes, and online versus in-person translations that may be necessary for intellectual property or conferencing work. Judging by their late delivery that our experts encountered, they are not the most reliable company.

Certified Translation Services

Regardless if you require online translation services that deal with official documents or seek reliable degree transcripts, approaching certified translation services is essential. EspressoTranslations has a separate website section dedicated to what they define as official linguistic work. There are legalised and notarised translations with genuine quality stamps. It is done by the Foreign and Commonwealth Office and goes according to the Hague Convention.

Our experts asked for certificates for the Japanese language cultural work, yet nothing has been provided other than basic linguistic awards and documents of the company, not individual translators. The tasks that we have approached for certification have been addressed correctly but delivery times and high prices have once again resulted in poor performance that’s not acceptable at this cost. The majority of reviews that our experts have done also included certified work, yet it has mostly been average in terms of affordability.

This EspressoTranslations review would be incomplete without mentioning certain positive aspects that include a detailed listing of the reasons why certified language help is necessary. It helps future customers understand why such kind of assistance is so important for official documents.

Espresso Translations Review: Cons and Pros

• Pros

It is hard to place this linguistic business among the top offerings even in the UK. They have certain positive sides that include a wide range of languages that include not-so-common solutions. For example, choosing Gaelic or Welsh, you may also consider Arabic or Japanese assistance. The quality will be mostly good, yet proofreading and editing might not be excellent if specific tasks are involved. Some online testimonials mention good localisation assistance, yet our review’s order didn’t focus on this aspect specifically. As for certifications, they offer what is being promised, yet fail to stay open about what their experts have.

• Cons

The majority of problems encountered with Espresso Translations relate to expensive services, lack of preliminary costs, and timely delivery issues. Our order has been delivered much later than it has been requested. What has made things worse is their attitude to revisions and refunds. While basic editing must be free (it hasn’t been the case), they also ignore refunds or an apology for delivery issues. Our experts do not recommend espressotranslations.com if good coordination of translators and responsibility is not an empty sound for you. Their website also claims that they are English, yet it seems like a global service, which is not entirely clear if you request American English documents.