Ubiqus.com
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$30.0
Most Reliable Ubiqus Review Available Online
Over the years, we gained a reputation for our top-notch reviews of online translation company services. Recently, we received overwhelming requests to conduct a thorough Ubiqus review based on robust evaluation criteria. Our followers know we base our analysis on detailed scrutiny of company policies, practices, customer feedback, and reputation. They know we call balls and strikes to ensure impartiality in our evaluations.
It is one of the oldest translation companies in the industry. It also claims to be among the best certified translation services. Founded in 1991, this French company established a presence in 8 countries, with total revenues reaching almost USD 100 million. Ubiqus.com positions itself as a global player working with a diverse group of qualified translators and interpreters across the world. This agency is also among those rare companies that state transparently that they use AI-based translation tools and human translators.
Services cover the translation, interpretation, transcription, web localization, report and summary writing, multilingual desktop publishing, audio-visual translations, and project management. See a detailed review of all services below. As we worked on this review, we also checked Ubiqus reviews by customers posted on websites such as Trustpilot.
Services Offered as Per Ubiqus Review
The company covers a broad range of industries and sectors with its services. These include the public sector, finance, health & medicines, lifestyle, high tech & media, aeronautics, education, luxury, and automobiles.
- Translation: Ubiqus translations are done in a little more than 170 languages. They claim to hire professional native speakers as translators. They also highlight their rigorous quality control mechanisms grounded in ISO certifications.
- Interpretation: It is always helpful to have the option of hiring interpreters who are qualified to take on simultaneous or consecutive interpretation tasks. Ubiqus also specializes in remote interpreting and sign language interpretation.
- Transcription: Word-by-word transcription is sometimes a requirement for certain documents. When involved in complex litigation or legal proceedings, you need verbatim transcripts. Medical or corporate transcriptions are also common.
- Audio-visual translations: It offers voice-over & voice-over translation services too. They specialize in video translations services. Many customers have chosen this service.
- Report & summary writing: You can hire real pros to complete minutes or summaries for meetings and projects. This entails recording or typing services.
- Web localization: Localization is a top priority for many companies that need multilingual SEO translation. The company offers Ubiqus language solutions and says it offers expertise in managing localization region by region or country by country.
- Multilingual desktop publishing: DTP services are another major area that includes page layout, adapting typographic rules and many more. Ubiqus ensures compliance with graphic charters.
- Project management: Numerous project management services that include urgent translations and project tracking platforms.
Prices and Add Ons
The company does not publish prices on its website. You must fill out a simple form online, providing your contact information and a description of your order. We wondered about Ubiqus is it reliable? To base our review on real-life experience, we placed a quote request with Ubiqus. It helped gauge the degree to which they make good promises and claims. The request was for a 1000-word legal document to be translated from French into English. We wanted to find out if they are the best English to Canadian French translation.
We received an automated reply confirming receipt. The eventual quote came in later during the day. Ubiqus gave us a quote for an order at $0.3 per word in 7 business days. The total cost reached $300. In our assessment, this is probably more than average in the industry. When we went back to specify that we wanted a native speaker for the job without using any AI-generated content, the price went up to $0.5 per word. That made it $500 for the order. That is really at the top end of the price range. We only wonder how much Ubiqus would add if we requested a shorter delivery timeline. You might as well agree to pay the amount if you are desperate, but we would advise looking for alternatives before you make up your mind. Check out the results of our assessment based on our hands-on experience dealing with this order.
Service Quality Based on Ubiqus.com Review
Price
We felt like this agency is overcharging its customers. They certainly did overcharge us. It is not the best practice to hide prices. This does not bode well for customers looking for good value for money. It is often an indication that there are many hidden or overblown costs.
Speed
Our paper was delivered within the deadline, so we have no complaints about the delivery speed. Things would have been costlier if we had asked for a speedier delivery.
Accuracy
We tried to double-check the quality of Ubiqus translation services with other qualified translators. It became evident that there was ample room for improving the accuracy and quality of translation. Given the amount paid, we expected impeccable quality, which Ubiqus failed to guarantee. We asked for a revision, but Ubiqus asked for an extra payment.
Customer satisfaction
We were left with mixed feelings about Ubiqus services. While the company is responsive, our review of Ubiqus revealed it does not provide promised quality. The lack of revision and money-back guarantee policies is a major setback it needs to address.
There are not many online customer reviews of Ubiqus services available. Trustpilot posts lots of reviews, but many seem fake. It’s hard to believe the rating of 4.8/5 can be justified.
Ubiqus runs a good website providing succinct and well-articulated information about its services and sectors covered. Our Ubiqus services review shows it is expensive, which must be why the+ prices on the website. If you need legal translation, try to look for other patent translation companies. Check our reviews to learn more about alternatives.
Ubiqus Pros and Cons
We can only give this service 3 stars out of 5 because they have both pros and cons.
Pros
- Transparent about using AI-based tools
- Global presence
- Ubiqus localization services
Cons
- High add-on costs
- Prices not posted on the website
- Subpar quality
- Lack of online customer reviews
- No revision or money-back policy
Ubiqus is a long-timer in the business of translation services. Global presence purports you must be dealing with a highly experienced company. When it comes to actual evidence, our experience of dealing with Ubiqus language services showed that it has issues with overblown prices, lack of revision and money-back guarantee policies, and quality of translation. We went for 3 out of 5 stars in terms of ranking to recognize the range of services and sectors and the above drawbacks. Ubiqus really needs to address identified issues if it is interested in getting better rankings. To save some costs while getting top-notch quality, you should read our reviews of other services to consider more practical and less costly alternatives.
User Reviews
The company sent me the translation of my birth certificate and had a typo in my surname. That is strange and not professional
Customer support is very poor and unhelpful. I did not order honestly, but talking with customer support showed me that the company is unreliable.