Stepes.com
Rankings
By Price
By Customer Satisfaction
By Certified Translation
By Translation Accuracy
By Delivery Speed
$45.0
Stepes.com - Overview of Provided Services
Stepes is a rather unique firm that offers different kinds of online translation services. It hasn’t been operating for a long time, but it has already launched several innovations that changed translation and localization industries. It offers peer-to-peer translation that allows clients and translators to cooperate through their mobiles with the help of Stepes app. It also has ordinary and more convenient types of translations, covering more than 100 languages (translation to Turkish, Italian, Spanish, Arabic, translation of French Canadian, etc.) and employing over a thousand of pre-approved professional linguists.
There are mixed Stepes review and feedback about this service, so we decided to test it ourselves. First, we studied all available opinions of Stepes’ clients. Then we asked the firm for financial document localization, choosing English—Greek languages combination. It let us make comprehensive conclusions about the quality of services this translation company provides.
Pricing Principles
Stepes has great and intuitive website where each section carries a helpful title. There is one labeled “pricing”, it has all information you might need. The prices start at $0.09, which is below the market average. So, when ordering services from Stepes, you won’t risk going bankrupt, which is always an advantage. Of course, if you require more urgent assistance or are interested in professional technical package, the price will be higher, but since company’s policies are published openly, you’ll be able to quickly calculate how much you’ll have to pay and make a decision based on this sum.
Speed of Delivery
Translation services offered by Stepes differ in terms of deadlines. Among the urgent types, you can order online, mobile, on-demand, as well as continuous translation. We settled on a common kind, giving our expert two weeks to complete our financial project. By the end of this term, we received it, so Stepes didn’t let us down in this regard. Considering its specialty in instant translations, it’s not surprising. The people it hires obviously know how to cope with urgent deadlines, so they have no problem with adapting to the needs of their clients.
Quality of Translation
Translation quality left us with mixed opinion, despite good review of Stepes on their website. On the one hand, it was definitely made by a human, with no trace of machine work evident. On the other, there were some editing and proofreading issues that needed additional polishing. We don’t have many complaints in terms of grammar and structure, but some word choices were wrong, making the text sound funny. Most importantly, we weren’t pleased with localization aspect. Financial concepts within our project weren’t adapted properly, so they sounded more English than Greek. Since we paid for localization, not a mere translation, we weren’t happy. When we pointed it out, our expert apologized and offered to revise the document. We agreed, and result of the second attempt turned out to be much more satisfying. If you are looking for an accurate translation agency to provide you with healthcare translation services or legal documents translation it is better to hire another company.
Customer Satisfaction Evaluation
After all our interactions with Stepes’ representatives, we decided that our impression is more positive than negative. Everyone communicated politely and quickly. The deadline was maintained throughout the first translation and revision both, meaning that the firm is reliable. While the document had some flaws and didn’t correspond to the top standards we expected, its quality was still acceptable. More than that, when the translator revised it, the quality increased, which improved our opinion. So, our experience with Stepes was relatively pleasing.
Option of Certified Translation Services
Stepes has an option of certified translations as well as localization, which is another advantage. It means that if you need an official confirmation of quality that would be accepted by such agencies as immigration and citizenship centers, Stepes will be able to help you out. But if you are iconcerned about the quality of the documents, it is better to check out the best certified translation services and make a choise.
Conclusive Rating
Based on all mentioned facts, including identified drawbacks and advantages, we give Stepes 4 stars out of 5. This service might not be the best in the industry, but it’s precise, cheap, loyal to its customers, and it offers many useful types of translations that you might not find elsewhere, such as mobile and on-demand ones. Stepes has office in NYC, Boston that means if you need local translation services in New York or document translation services in Boston, you can make an order. If our experience resonates with you and you are interested in some specific services, you can try using Stepes. If 4 stars aren’t enough to convince you and alleviate your worries, try searching for other top-rated firms on our site.
User Reviews
I had previously relied on Google Translate for my translation needs, but decided to try this service based on the positive reviews. The translations were noticeably better and more accurate than Google Translate. I was even more impressed by the affordable price of their services. This is a great option for those on a budget. Although there were still some minor issues with the translations, overall I am satisfied with the service and will continue to use it for my translation needs.
I am a person who values accuracy and precision, especially when it comes to translations. As a student with a deep appreciation for language and culture, I often find myself in need of reliable translation services. So when I came across this particular translation service, I was cautious. First of all, the user interface of the platform was clear, which allowed me to easily upload my documents and specify the required language pair. The process was straightforward and I appreciated the transparency in terms of pricing and delivery times. It's always nice to know exactly what you're getting into. As for the quality of the translation, it was generally accurate, captured the essence of the original text and preserved its original meaning. However, I did come across a few instances where the translations seemed a bit inaccurate. While the overall accuracy of the translation is commendable, there were a few minor errors that caught my attention. As someone with a keen eye for detail, these discrepancies caught my attention. However, I realize that translation is a complex task, and even the most experienced translators can make mistakes. Although there were a few minor hiccups in the process, the overall quality and customer support was satisfactory.
I needed to translate my mobile app into multiple languages, and I appreciated the scalability of the translation service I used. The service made it easy to manage and coordinate translations into different languages, which saved me a lot of time and effort. However, I found that the quality of translations varied greatly depending on the language, which frustrated me.
I used this translation company for a business project and found the translations to be satisfactory. Although there were some mistakes, overall the translations were accurate and met my needs. The customer service responded promptly to my questions and concerns, and I appreciated the level of professionalism.
mistakes in translation were made, but they were not fatal
