Translation-Services-USA Review

For years, IsAccurate has been helping people who look for linguistic assistance, and that's exactly what inspired our Translation-Services-USA review. Many of you showed interest in this company, so we happily delved into research. Translation Services USA was founded in 2002. It has an office in New Jersey, which is a good sign: it means the agency is credible and obliged to follow American laws.

Most of its work is done online, though. It focuses on translation, paying equal attention to standard and certified kinds of it in addition to localization, interpreting, transcription, etc.  Whenever we search for the best translation services, we check customers' reviews about them. In this case, we didn't find many. The available comments seem to be positive, but we intended to do our own research before we came to any conclusion.

What Products You Could Purchase with Translation Services USA

At the start of our Translation-services-usa.com review, we looked at the range of service this company provides. From the beginning, we were pleased with its diversity. Language industry is vast and people have different needs. Translation Services USA strives to meet them all.

• Simple & certified translation. Whether clients need general or certified assistance for submitting their documents to some official foreign centers, this agency is going to provide it. Both these options are supported.  
• Localization. Websites, apps, software — you can localize them with Translation-Services-USA.
• Interpreting. Those who need help with a phone call or during a meeting can find a professional interpreter here.
• Proofreading. If you aren't certain how fluent translation is, just proofread it with Translation Services USA. Its employees will remove all minor issues.
• Transcription. Is there a video or audio you'd like to translate into text? No problem, such service is provided.
• Video caption. This option is for those clients who need to create subtitles for their videos while leaving the original content untouched.
• Voice over. For those wanting to give their video a voice, this service is available.

For the purpose of our review of TranslationServicesUSA, we placed an order with the company. We asked for transcription in the sphere of psychology. We wanted a deadline of 18 days — this is an average term for a task of this kind. Afterward, we began to wait for results, noting down all other elements of the service in the process.

Prices of Translation and Transcription

It doesn't matter what kind of company we investigate: whether our team looks for the best medical translation services or business localization, most of our visitors go straight for the price category. Even if a firm offers the most amazing linguistic help ever, high prices will turn the majority of its potential clients away. Several Translation-Services-USA reviews mentioned   that the costs are high, and we wanted to check it out.

Indeed, this company offers pricey services. Translation starts at $0.15 per one word — it's expensive. Transcription that we ordered was $3 for one minute of assistance, and once again, it's higher than normal. Add to this the fact that clients need to ask for a quote and wait for it before they learn how much they'll be paying, and you'll understand why our impression was negative. Translation Services USA doesn't display its prices anywhere, so you have no way of knowing if you can afford them until managers give you a sum. There is also a problem with deadlines. The company insists on making its own estimates — your preferences are taken into account, but ultimately, you either agree to the term they offered or have to pay a huge price.

The Heart of Translation-Services-USA Review: Quality

So, what about quality? Our evaluation majorly depends on this aspect. If it's flawed, all other benefits lose their importance; if it's great, then a firm stands high chance of earning a great mark. Such factors as accuracy, timeliness, and overall fluency make a huge difference.

As we do in most cases, we scoured through different online Translation Services USA reviews to see what they say. Most seemed positive about the quality they got, with only some complaints about proofreading issues and late deadlines. Our transcription followed this pattern. It was delivered 30 minutes after the deadline we agreed on. Sure, it's not a lot, but with how much time we gave the company, we expected punctuality. Such a short delay indicates that a transcriber was finishing their work hastily, and it's never good news in regard to quality.

As we thought, the text of transcription was pretty good, but it definitely needed some extra polishing. One short line was missing and there were some annoying typos throughout the pages. We ordered revision, and two days later, we got a revised file. It looked much better, which allowed us to evaluate it highly, but the overall impression was mixed. The delay was the biggest issue that stopped us from giving Translation Services USA the highest mark for this category.

Quick Overview of the Company: Pros and Cons

At the end of translation-services-usa.com review, we decided to summarize the results we got. Look at them and decide for yourself whether you'd like to give this company a chance. Some people might find several advantages more important than some specific drawbacks — everything depends on your preferences.

Positive things:

• Many diverse services for your choosing. Translation Services USA is a diverse service provider. Clients could select between different options. Whether you need translation for personal or business purposes & if you are moving and plan on submitting different important documents to international authorities, you'll find both general and certified experts in this firm. There are also localization and many other services available in 100 languages.
• Helpful and informative operators. Our experience with operators was very positive. They always answered our questions, and they remained patient and informative even when we kept pretending to misunderstand some things. The only problem is, there is no direct chat, so communication takes time.
• High level of overall quality. Our transcription looked good. There were some issues, but they were minor.

Negative things:

• Prices are overly high & hidden. TranslationServicesUSA charges too much. For example, you will pay less for the best software localization services in most other companies than in this one. Prices are also hidden, so you won't be able to see them until you share information about your order and receive a quote from managers.
• Problems with deadlines. Orders might come later than you expect. Even if a delay doesn't seem to be very long, which we could see from our project as well as based on other reviews, it is still an unacceptable practice.
• Revisions take too much time. In most cases, even urgent orders don't get quick revisions. Chances are, you'll have to wait for at least a day or two for everything to be improved. For people with hot deadlines, this wouldn't be a good idea.

Bringing Our Translation Services USA Review to a Close: Verdict

After our analysis, we can conclude that TranslationServicesUSA is a worthy company you could use in cases when you need language help. It follows good quality standards, has a lot of services, and strives to assist every customer. At the same time, its prices are inflated. People who want Spanish localization, Russian translation services, or Arabic translation services could find more acceptable costs elsewhere. Orders might also arrive late. So, we recommend TranslationServicesUSA to individuals who don't have urgent orders and can afford pricey services: they'll get high quality and attentive support team.