TransPerfect.com
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By Customer Satisfaction
By Certified Translation
By Translation Accuracy
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$125.0
What Did Our General TransPerfect Review Find Out?
What is TransPerfect? TransPerfect translations company covers multiple industries from technology and legal spheres to healthcare language services. They also offer various services that may be needed in modern world including regular translations, software or website localization, testing, dubbing scripts, and resume translation services. A comparatively low language number along with considerably high number of employees which is over 5000 all over the world suggests that agency focuses on recruiting native speakers. Though lack of certified specialists affects the overall quality.
How Much Does It Cost?
Only TransPerfect review including feedback of other people and our own order placing experience allows determining average prices charged for different services since this company does not offer pricing plans in open access. All customers are required to fill in the form and request specific quote based on specific instructions. It may not be treated as convenient feature but this decision is understandable given that some tasks could not be instantly estimated.
Overall, we cannot say that average quality of received translation is worth the money we paid. Other best online translation services from our top agencies list provide much better quality for the same or slightly higher price. Considering these factors, we can say that TransPerfect translation is a bit overpriced.
When Should Work Be Expected?
We could not say anything particularly good or bad about delivery time. Our order was completed in a timely manner, not very fast but without delays. Other reviews report either the same experience or slight delays. So, we can rate this particular aspect at 8 out of 10.
Will Translation at TransPerfect Be Done Carefully?
Completed translation appeared to be filled with stylistic and even grammar mistakes. Careful TransPerfect review by another qualified expert allowed detecting factual errors compared to the source text. This is possible due to lack of specific qualification in a few certain industries demonstrated by agency’s employees. Translators should have specific knowledge that allows them to complete translations in narrow or very complex fields with proper accuracy. Even though our text was not related to pharmacology, IT, or any other specific fields, error-free work was not provided.
Are All Customers Satisfied?
We did not rely on our experience only as it would not allow us to provide objective decisions. Our review of TransPerfect.com is based on other customers’ experience as well and it appears that machine translation is often utilized along with insufficient post-editing by professionals, which contributes to affected quality. Lower quality that does not allow TransPerfect Translation International, Inc to become one of the best companies we reviewed is reflected in a rather short list of client spotlights presented on website. If delivered service’s quality is outstanding, companies would eagerly leave their feedback and testimonials. Case studies’ absence, as well as presence of customers’ feedback available in other places, reveal a rather low satisfaction rate related to company’s work.
What About Certified Translation Services?
We neither found certification proofs nor witnessed them in delivered work’s quality. Errors’ presence demonstrates both lack of context’s understanding and insufficient qualification. Our translator definitely did not finish specialized courses in our chosen area of knowledge.
Many ISO-certified translation companies found online demonstrate relevant proofs on their websites. This is not the case and TransPerfect appears to be hiring translators with insufficient expertise that could not adhere to ISO requirements.
Do We Recommend TransPerfect Translations Company?
Transperfect translation company either utilizes machine translation or allows human translation done by employees without appropriate expertise level, you will not find here the most accurate online translator. While good delivery timeframe and average prices can be beneficial, this service is not recommended for complex projects’ completion. Basic translations or website localization service can be completed with acceptable quality but those who are looking for better than mediocre quality should continue searching.
User Reviews
I was looking for translators who could truly convey the essence of the original text and evoke the right emotions. However, my experience with this service was unfortunately disappointing. Although some translations hit the right emotional notes, there were many cases where the emotional impact was lost or detached. It is very disappointing when the subtleties of emotion are not fully conveyed, as it reduces the overall impact of the translated work. I would hope that in the future, this service will prioritize more consistent and authentic emotional resonance in their translations.
I had a really terrible experience with the urgent text translation service I used for my studies. Despite paying extra for the rush service, I received my translated document over two hours past the promised deadline. This caused me to miss an important submission deadline for my class, and I was unable to complete the assignment on time. Furthermore, the translation was of very poor quality, with numerous mistakes in grammar and sentence structure. I had to spend a significant amount of time fixing the errors myself, which defeated the purpose of paying for the service in the first place.
The translations I received from this service were of poor quality and full of errors, making them difficult to use. When I contacted the customer service for help, I received a dismissive and unhelpful response. Overall, a disappointing experience.
the translation is of very low quality...advise someone to get a normal translation service
I asked them to translate me a coyple of pages of my documents as a matter of urgecny, but they said they only work on a first-come, first-served basis and I had to look for another service