GmrTranscription.com
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$15.0
GmrTranscription Review
Loyal visitors of IsAccurate wanted us to write GmrTranscription review, so here we are! For 19 days, we were interacting with this translation company, exploring its work from different angles and assessing the quality of its services. GmrTranscription was established in 2004, and since then, it has been growing rapidly. Its website portrays its history and development in a detailed manner, which our review team found interesting.
The firm has 14 physical offices all over the US, including in such popular states as Washington and New York. By 2021, it has served 11K customers that range from private individuals to large known businesses. As it's clear from the company's name, it's focused on transcription first and foremost. Customer reviews fluctuate between mixed to positive, and we were eager to add our own impression to them.
What Services You Can Find at GmrTranscription.com
Whenever we start our search for top online translation companies, we determine how many services they provide. With GmrTranscription, we realized it's specializing in transcription from the start because its name is very telling. It works with both video and audio files, so you can submit your content in the way you find most convenient. Apart from this option, there are three more services covered. Clients could order simple translation: GmrTranscription supports 1000 languages as well as dialects. It's a huge number that left us deeply impressed — it is a rarity to find a firm that would cover so many languages at once. Then there is editing: if your translation is done only partly and requires serious rework, GmrTranscription's professional translators will take care of it. Finally, there is proofreading. This service is for correcting smaller issues like typos and grammar mistakes.
For the goals of GmrTranscription.com review, we created an account. Note that you'll have to pay $1 fee for registration. It's not much, but we still found it odd. After this was done, we filled out an order form and sent our request to the managers. We asked for audio transcription with the length of 8 minutes. The deadline we set was 17 days — it is more than appropriate for a project of this size. We paid (more about it below), and GmrTranscription confirmed that everything was fine and that we'd get our translation on time. Now all we had to do was wait.
Common Point of Debate: Prices & Extras
Some GmrTranscription reviews praised the prices this company charges; others complained that they are too high. We were interested in establishing the truth once and for all. Even if people hire the best website localization services, they want them to be affordable. It could be vital in making decision about hiring one company over another one. Older agencies tend to charge higher prices, but to our pleasant surprise, this wasn't the case with GmrTranscription.
It advertises its costs openly, so all potential customers could visit the “rates” section and see whether they can afford GMR Transcription services. The prices differ depending on a number of speakers and quality of recording. The lowest price for transcription is $1.25 for one minute of work — this is a perfectly affordable amount. There are some extras, too, each costing an additional $0.50 per minute.
- Verbatim transcription. Sounds and pauses are conveyed, too.
- Time codes. You'll be able to see when a new topic starts.
- Corrected grammar. GmrTranscription polishes your text and makes sure it looks fluent.
Translation costs starting with $15 per page. Again, this is an average price in this market. We had to pay $24 since we ordered some extras. In the end, our review crew was happy with what we'd seen. GMRTranscription doesn't ask for a lot even despite having a long experience behind its back.
Quality as the Core of Everything in Translation
The majority of GMR Transcription reviews expressed satisfaction with the company's work. They cited a high degree of accuracy and timely delivery. We were curious if we were going to have a similar experience since, at this point, we were optimistic. The first problem appeared when three hours before our deadline ran out, we were contacted by a manager. They apologized and asked us for an extension because apparently, our transcriber had an emergency. We didn't like this. Emergencies are a common excuse in companies like this, and they don't change the fact that such behavior is absolutely unprofessional. Our deadline was long — if the work wasn't done three hours before the due date, then our order was going to be late one way or another. Still, we agreed, and the wait continued.
Transcription for our GMR Transcription review arrived in the evening, almost ten hours after the initial deadline. Our experts immediately began to study it and compare it to the original recording. The opinion was divided. The overall quality was good: we didn't notice any serious mistakes and all phrases were transcribed properly. The only issue was, none of extra services we paid for were included. There was no verbatim translation, no time codes, and no file with corrected grammar. When we complained, we got more apologies and a promise to fix everything ASAP. So, it took a few more hours before we finally got a complete product. This whole journey left us feeling torn.
Summary of Pros & Cons
In a situation where you're looking for the best Spanish translation services or for top transcription in the industry, reading reviews such as this is helpful. But you'll likely want to see a quick overview rather than read everything from start to finish. For meeting this preference, we summarized our impression from GMR Transcription.
Advantages
- Affordable and transparent prices. This company doesn't hide its prices. They are available online, and they are delightfully low. You definitely won't overpay here, which is great news for customers who are on a tight budget.
- Impressive accuracy. GmrTranscription guarantees accuracy. The quality of its work is great — it's thorough and fluent in cases where you order editing.
- Great online team of operators. Some of GMR reviews we examined voiced their praise for operators. We share their opinion. It was a pleasure to communicate with them: they were patient and good-natured even when we grew irritated with the forced delay.
Disadvantages
- Operators don't work 24/7. While there is a chat option, which is great, it doesn't work 24/7. We tried to access it several times, and for half of them, we were told that there were no agents available. You can always call or contact this firm by email, but it takes more time and not everyone appreciates this communication channel.
- Delivery on time isn't guaranteed. GmrTranscription.com: is it reliable? Not when it comes to delivery. While our experience doesn't seem to be universal, still, our project arrived too late. If this happened once, it could happen again.
- Inattentiveness of translators/transcribers. If you paid for any extras, make sure they are included. These transcribers could be in a rush, so they might forget about them by accident.
Why GMR Transcription Reviews Matter
GmrTranscription is a company worthy of your consideration. It doesn't ask for much and it ensures great quality. Its team will support you and you could choose between numerous languages. But sometimes deadlines are failed, and your wishes aren't always taken into account. Final outcomes might depend on revision.
If people plan on immigrating and look for the best USCIS translation services or if they need transcription for business projects, they all worry about results. If you want to know which firms are reliable, IsAccurate could help! We have many reviews about different services. With GmrTranscription in particular, we recommend it, but only for those who don't mind waiting for their orders for a bit.
User Reviews
They turned my translation project into a comedy of errors. It was as if they had handed my documents over to a group of mischievous clowns rather than qualified translators. The resulting translations were a mixture of bizarre word choices, nonsensical sentences, and downright ridiculous mistakes. I couldn't help but think that their goal was to make me laugh, not to provide an accurate translation. If you need a good laugh, go for it. But if you value accuracy and professionalism, stay away!
I needed a certified translation of my diploma for a job application, and I was extremely disappointed with the service I received. The translation was riddled with errors and the translator didn't know the technical language used in the document very well. When I contacted customer service they refused to refund my money or make any corrections to the document. Don't contact this service.
I used this translation service for an important document, and I regret that I did so. Not only were the translations inaccurate, but they lacked the attention to detail and cultural understanding that I needed. The staff was unresponsive and unsympathetic to my inquiries...
They don’t bring much to the table. using them can be really so tiring.
If you want certified translations look somewhere else.