Kwintessential Review

We took inspiration for this Kwintessential review from numerous requests people visiting our website sent in. Helping you find top online translation companies has always been our goal, and we did thorough research into this firm to supply you with the freshest and most objective information about it. Kwintessential was founded in 2003, and at the moment, it has around 1000 translators ready to assist their clients. The company has two physical offices, one in London and another one in New York. Our review team appreciated this fact because it increased Kwintessential's credibility.

Based on its own admission, Kwintessential focuses on three linguistic areas: translation, localization, and interpreting. Interestingly, despite such a lengthy experience, it doesn't have many comments about it. The ones our review team found are mostly positive, but what turn is our review going to take? Stay tuned to find out.

Beginning of Our Kwintessential Review: Evaluating Service Diversity

Diversity is an important component of every company. Kwintessential works with 87 listed languages and supports several industries. It's not a lot, which is surprising, considering how long this agency has been operating in this market. At the same time, it claims it could assist with 200 languages, so we found this aspect confusing. In any case, the firm's services are more diverse in nature. This is what you could order as a client.

• Translation. Documents, memos, stories — whatever kind of content you have, people from Kwintessential will work on it.
• Certified translation. Those who need professional legal translation services usually require certifications. In addition, you could be marrying a foreigner, wanting to become a student in another country, etc. — in all these cases, you will need certified help. As our reviewers established in our review of Kwintessential, this agency provides it.
• Localization. App developers, people with their websites, those who work on their video games all require a more thorough form of translation. It's known as localization, and you can find it with Kwintessential.
• Interpreting. You could hire an interpreter who'll accompany you to a meeting or participate in a phone/video call.
• Transcreation. This creative approach transforms your original text to make it fit international markets.

Posing as clients, IsAccurate team asked for translation of a business report. Our professional reviewers gave translators two weeks for their work. At this point, they felt carefully optimistic about the upcoming results.

How Much Does Translation Done by Kwintessential Cost?

The topic of prices is always complex. Even when it comes to the best Spanish translation services or the most amazing French localization, people are not ready to pay a fortune. They hope to find an affordable company — we understand and support this goal, so price evaluation is a vital part of our review process. With this particular service, things don't look good. For one thing, the prices aren't displayed anywhere on the website. There is also no chat option. The only way to contact the firm is through email or by calling them, and if you want to find how much you'll be paying, you might have to wait for a quote. This might take up to 1 hour. For people with urgent deadlines, this approach won't be friendly.

Several Kwintessential reviews complained about high prices, and we can see why. We had to pay $0.19 for 1 word of our report. This is a lot, especially when you recall that our deadline wasn't short. The company was honest: we waited for about 50 minutes for this quote, but in general, we weren't happy with this experience. No one likes overpaying, and we weren't an exception.

Quality Assessment as the Basis of Kwintessential Review

When people are interested in, for example, the best Turkish translation services, they want to get the best kind of help. It includes perfect accuracy, stunning fluency, and complete adherence to the original style. Can Kwintessential provide all this? Opinions of our experts differed. Our order was delivered to us on time, but the level of translation wasn't appropriate. There were problems with the way text itself sounded: every sentence was technically correct, but they were all awkward. We felt like either non-native speakers worked on translation or it was done by a machine before being slightly edited by a human expert. Several sentences from the original business report were absent, as if a translator missed them by accident.

We were extremely disappointed, but since most Kwintessential reviews seemed positive, we decided to give this company another chance. We placed a revision request where we outlined everything we found concerning. Less than an hour later, it was approved, but we were told that it would take another three days because our translator had other projects to work on. This was unprofessional: we paid money and expected good results from the start. The failure of translator to do their job properly from the first try wasn't our problem. Still, we agreed to wait. Despite a long waiting period, the report we got back was amazing. Content flowed smoothly, transitions were perfect, and all sentences were present. So, Kwintessential indeed employs great experts in addition to those with lesser experience.

For and Against: Our Summary

Now that we got our order, we decided to quickly outline strong and weak sides of Kwintessential.co.uk. Take a look at them below. Make your decision on this basis.

Advantages

• A lot of services present. While the company claims that it specializes in three major linguistic directions, more services are available. If you need language help, we are certain you'll find it at Kwintessential.
• Timely order arrival. Client reviews about Kwintessential never mentioned issues with late deliveries, and we didn't experience it as well. So, we can say that this firm delivers its projects by a deadline.
• Good translators work here. As we could see from a revised report, this agency employs some of the greatest translators. Whether you'll be lucky enough to get one is another question.

Drawbacks

• Pricey services. Translation costs too much even if your deadline isn't short.
• Some translators are unprofessional. Not all translators deserve their positions. The first person working on our business report didn't know a target language well enough, which created frustrating problems. Revisions are present and could improve the situation, but if you need to hurry, you won't be pleased.
• Clients aren't always prioritized. If Kwintessential did something wrong, it won't make you a priority: you'll have to wait until other projects are handled. In some cases, an idea of having a queue is logical, but in this one, it was disappointing. We also didn't get any discount to compensate for initial problems with our order.

What We Decided About Kwintessential

At the end of our review, what do we think about Kwintessential? Like most services in a translation sector, this company has its pros and cons. It's far from the best — there are issues with communication since direct contact is limited, high prices that you won't even know about until you ask managers to make a quote for you, and unreliable quality of translations. Sure, you could succeed: our expert reviewers made sure that Kwintessential employs some excellent specialists, but you cannot know whether any of them will take on your task until it's too late.

So, based on all these elements, we cannot recommend Kwintessential to our visitors. It's not the worst company — you could still get better quality with it, but to do that, you'll have to take risks. There is no guarantee to get perfection from the start, so we suggest looking into other options.