Reliable Mars Translation Reviews

Mars Translation is a service that promises to meet your localization needs by native professionals. We have received quite a few requests from interested people to do Mars Translation reviews. To do it, we undertook several steps. First of all, we reviewed customer feedback and information on this vendor. After this, we compared prices, placed our order, and checked accuracy with the help of a native expert.

This company has been active since 2012. It claims to have certified, native specialists. It has headquarters in Shenzhen City and Lahore, so you cannot visit its office in the US. This company is available online, so we searched for customer reviews on the Net. We found mostly good reviews that mention great, accurate results. So, we were interested in doing our MarsTranslations review.

Rates & Pricing

Prices of this service depend on source and target languages, industry, and choose type of translation. There’s MTPE translation, which is a machine translation checked by a human reviewer. This type is the most affordable, as it costs $0.035 per word and has 85% accuracy. It’s okay for understanding use.

A Standard option is more expensive for $0.044 per word. One specialist processes your order, and 93% accuracy is guaranteed. This is a fluent translation that is suitable for general knowledge texts. The professional translation services are pricier for $0.06 per word and include the work of one translator and one reviewer. It has 97% accuracy and allows choosing a specific industry.

Finally, there’s Publishing translation, which is $0.072 per word. For this price, you get one expert and one reviewer to check your work. This kind of service produces 100% accurate documents that are ready for printing or publishing purposes.

To add, Mars Translation services have bundle offers and give estimated pricing examples for a manual, website, document, logo, or app. As for our order, we chose Publishing services for our landing page. Our language pair fas English to Italian, which is not a rare pair, so our 1,300-word page cost $187. The price per word for our language pair was $0.144, which is higher than average.

Delivery Speed Guarantees

Based on customer MarsTranslation reviews, this company delivers documents on time. Also, reviews mention that this agency is punctual, even though its headquarters are in another part of the world. Overall, the customers say Mars is a company that always meets deadlines.

As for our order, we cannot say the same. We were expecting delivery before our stated time, but actually, our project was late for one hour. This delay wasn’t very serious, but still, we conclude that speed is far from perfect. We liked that support apologized for that - some companies do not do this at all.

MarsTranslation Reviews of Accuracy

Customer reviews say that Mars has a good quality and high efficiency. Reviews mostly inform that this service did a good job without specifying order details. Still, some more detailed reviews noticed signs of machine translation. We had a great chance to see if it’s true.

When we received our order, we immediately gave it to a native Italian specialist to check. Translating a website is not as easy as it might seem, as website buttons can cause problems if a translator in certified Italian translation services isn’t native. Also, if the page contains humor or puns, the final text should have them as well but make it suitable for target language. That’s why we chose Professional level of translation with an editor.

When our specialist looked at our order closely, they noticed that certain elements of user interface didn’t sound natural. They were easy to understand, but a native wouldn’t write like that. So, we concluded that our order was done by an expert who is not Italian. To add, idioms in the text weren’t present in our Italian copy. Their specialist didn’t change them to corresponding Italian expressions, so we were rather disappointed. Overall, our document for MarsTranslations review was good and understandable, but absence of idioms, localization, and several grammar mistakes didn’t impress us. 

Customer Satisfaction

When we communicated with customer support for our, we noticed that they were polite and professional. They answered all questions that interested us and were accessible anytime. This is great because there could be a large difference between European and American time zones and Chinese headquarters of the company.

As for other customers, they also liked the promptness of support. They indicate that orders went smoothly, and customer support of this legal translation company helped if something was wrong. Overall, Mars is professional when it comes to customer service, and everything is done for customer convenience.

Mars' Certified Translation

Mars says they have industry experts who are ISO 9001:2008 certified. Also, it has ATA and TAC certifications, which is great. The company states that all experts are certified; however, they don’t say how much staff there are.

The website says that MarsTranslation.com is authorized for certified translation. So, you can select a stamped certificate when you make an order. You will receive a document that is acceptable for use in government establishments. There is a minimum price for such services, which equals 300-words document.

We did not have a chance to try certified translation from this agency. Still, we found no reviews about Mars having low-quality certified documents. There are rather positive reviews that don’t give much detail about certified services, but customers don’t complain, either.

Mars Translation Review Conclusion

Mars is a service that mainly focuses on localization. It provides services to many industries and has many languages to choose from. You will find Czech translation services, Arabic, Russian translation services, Chinese, or English to French Canadian translation services here. They have headquarters in China and Pakistan, so there’s no possibility to visit their office. Anyways, you can order any service online.

Mars Translations reviews show is an affordable service. They don’t charge very high, but certain language combinations and top Publishing quality can cost you more. There are different pricing options for various translation difficulties so you can choose one that suits you. The service will cost differently if you translate for general understanding and printing needs.

We were satisfied with customer support of Mars, as they are professionals. They communicate very well as well as provide up to date information. If you search for more reliable companies with professional support, read IsAccurate to get more reviews. In the case of Mars,, we were dissatisfied with the speed. Our order was one hour late which is a deadline violation. It wasn’t serious, but rather unpleasant.

As for the accuracy, we also had several remarks. We decided to translate the landing page of the website. A native-speaking expert found that our final text did not sound natural at times, idioms were absent in the source text. Plus, there were some insufficient grammar mistakes. Although the text was easily understood, many parts were lost in translations, which could spoil people’s impression of our webpage.